This service gives you and your immediate family* access to an online doctor. You can request a callback from a doctor, this service enables you to ask any health-related questions to a doctor who is available to you Monday to Friday 8am to 8pm and Saturday – Sunday 9am – 12pm.
Doctors can help you with many medical conditions including cold and flu symptoms, infections, anxiety, stress, allergies and provide advice on non-urgent medical conditions. Doctors can issue prescriptions if required.
* These services are available to your spouse/partner and dependants (under 18).
For any health concerns you have, experienced doctors are available from Monday to Friday from 8am to 8pm and on weekends from 9am to 12 noon. Once you've completed a callback, a doctor will call you back usually within 6 hours.
Request the consultation and provide a brief summary of your medical problem.
Once your consultation request is submitted, a doctor will contact you usually within 6 hours, to provide a medical assessment.
Ask as many questions as you need to and a doctor will provide professional medical advice. If needed, they will provide advice regarding on-going treatment on how to improve your condition.